FAQs

How does crystal healing work on my pet and how to choose the right crystal?

Like humans, pets can absorb the energy from crystals. These shiny stones may not be the first thing that comes to our mind when we seek solutions to help our beloved dog or cat, however if you try them out and you will be surprised by how efficient crystals can be regardless of whether your fur baby's problems derive from physical, mental, or emotional levels.

Which pet essential oil would suit my pet best?

We have created two crystal infused HALO Pet essential oil blends to offer natural solutions to balance and uplift your fur baby’s mood, relieve anxiety and calm fears, and open their little hart to promote feelings of unconditional love.

Halo Pet Crystal- Inner Peace Pet Essential Oil Blend™ is a unique blend that was developed for dogs and cats to promote relaxation, balance their mood, relieve separation and long travel anxiety and calm fears.

Halo Pet Crystal - Pure Happiness Pet Essential Oil Blend™ is all about love, balance & happiness. It was developed for dogs & cats to balance and uplift their mood and to promote feelings of unconditional love. 

The botanicals in this essential oil blend are purifying, heart opening and uplifting your fur baby’s mood.

To learn more about each ingredient and healing properties of each Halo Pet Crystal Essential Oil Blend™ and select the best blend for your fur babies we have created a Pet Essential oil Guide page on our website.

Are the essential oil blend safe for my pets?

We are not compromising on quality, Halo Pet Crystal Essential Oil Blend™ collection is carefully curated for your pets. Each ingredient 100% pure and natural, both unique blend combines several organic* essential oils that work in synergy to restore your pet's balance and wellbeing.

Designed for your pet's health and happiness, Halo Pet Crystal Essential Oil Blend™ offer natural solutions to balance and uplift your fur baby’s mood, relieve anxiety, calm fears, or open their little heart to promote feelings of unconditional love.

Can I leave the diffuser collar on my pet all day?

To create Magical Healing on the go®, we created a unique Halo Pet Diffuser Pendant™ attached to our collar. This unique stainless-steel pendant is perfectly designed to be safe for your furry friend and housing a scented disk to slowly evaporate the essential oils. It is available in rose gold and gold finish to match the hardware on the selected collar.

Each Halo Pet Crystal Essential Oil Blend™ is specifically designed and diluted with 100% fractionated coconut oil to be safe for your furry friend and approved by our Animal Naturopath Ruth Hatten, however it is recommended removing the scented disk from the pendant after every 2-3 hours. 

Are the crystals real?

Yes, Halo Pet Crystal Collar™ is offered with three most powerful, real, ethically sourced crystal to choose from. The pendant is specifically designed to be pet safe and handmade therefore each crystal pendant is uniquely beautiful.

Crystals can absorb energies from the environment, their composition allow them to effectively absorb, cleanse, and release energy. Because they are so highly permeable, energy sticks to them like glue.

As the healing crystals interact with other crystals, objects, humans during manufacturing and their vibrations reflect back to them, it’s very important to ensure each Crystal is cleaned from all negative energy and charged up with positive energy before use. At Halo, we clean and recharge all our crystal before we send it to our furry customers to ensure they have the best use of it. More on crystal cleansing, read our blog on our website.

If you would like to learn more about the three most powerful crystals for your pet and their main benefits please visit the Pet Crystal Guide page or read our blog on our website.

Is the vegan leather waterproof and how can I clean it?

Halo Pet Crystal Collar™, leash and poop bag holder is water resistant, made from high quality vegan leather to resist anything that comes in the way: dirt, stain, odor, and even water.

However, we do recommend keeping it out of saltwater to avoid hardware tarnishing. If product contacted with salty water, clean it with warm water using soft clothing.

If dust or light dirt is evident on the vegan leather, clean with a soft cloth and warm water.

How do I choose the right collar?

Halo Pet Crystal Collar™ range is available in four different size and each collar is adjustable to suit perfectly for all dog size. For easier and quicker take on & off we also added an extra quick release clip. Once the collar is set to your pet’s size, you only need to use the quick release clip to open and close it.

Please measure your dog's neck before purchasing a collar and use the Size Guide here to select the perfect size. 

Use a measuring tape around your pup's neck and ensure you have 2 fingers under the tape to ensure that the fit is not too tight.

I have ordered the wrong size collar, what can I do?

Our priority at Halo Pet Crystal, that you have the best shopping experience with us. If for any reason you are not completely satisfied with your purchase, we are pleased to offer 30 day return for refund or exchange.

We accept product exchanges & refunds due to incorrect sizing or change of mind, so long as:

a. Item(s) have to be initiated for return within 30 days of having received the item;

b. Item(s) must be returned with the original tags still attached and in new condition.

We also recommend measuring your dog's or cat’s neck before purchasing a collar and use the Size Guide here to select the perfect size. 

Use a measuring tape around your pup's neck and ensure you have 2 fingers under the tape to ensure that the fit is not too tight.